Terms of service

Last Updated: August 2026

Welcome to NEXFUME. By accessing or using our website, purchasing our products, or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. About NEXFUME

NEXFUME is a fragrance brand offering perfumes and related fragrance products through its online store. These Terms & Conditions govern your use of the NEXFUME website and your purchase of our products.

2. Acceptance of Terms

By accessing our website or placing an order, you confirm that:

You are legally capable of entering into a binding agreement.
The information provided by you is accurate and complete.
You agree to comply with these Terms & Conditions.
You have read and understood our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use our website or place an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, fragrance information, sizes, and other details displayed on our website are accurate.

However:

Product colours and appearance may vary slightly depending on your device or screen.
Fragrance perception may vary from person to person.
Product images are for representation purposes and actual packaging may occasionally differ.
NEXFUME reserves the right to correct errors or update product information at any time.

4. Pricing

All product prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

NEXFUME reserves the right to:

Change product prices without prior notice.
Modify or discontinue promotional offers.
Correct pricing or product information errors.
Apply applicable taxes and charges where required.

The price applicable to your order will generally be the price displayed at the time the order is placed.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

NEXFUME reserves the right to accept, reject, or cancel an order for reasons including:

Product unavailability.
Incorrect pricing or product information.
Incomplete or incorrect customer information.
Suspected fraudulent or unauthorized transactions.
Delivery restrictions.
Technical or system errors.

If an order is cancelled after payment has been received, the eligible amount will be refunded to the original payment method, subject to applicable payment-processing procedures.

6. Payment

We may offer payment methods such as credit/debit cards, UPI, net banking, wallets, Cash on Delivery, or other payment methods made available on the website.

All online payments are processed through authorized payment service providers.

NEXFUME does not directly store your complete card, banking, or other sensitive payment credentials on its own servers unless specifically stated otherwise.

7. Shipping & Delivery

Orders will be shipped to the delivery address provided by the customer during checkout.

Delivery timelines shown on the website are estimates and may vary due to:

Shipping partner delays.
Weather conditions.
Public holidays.
Remote or difficult-to-service locations.
Incorrect or incomplete address details.
Unforeseen circumstances.

NEXFUME will not be responsible for delays caused by circumstances beyond our reasonable control.

Please refer to our Shipping Policy for detailed information about shipping charges, delivery timelines, and related conditions.

8. Return, Replacement & Refund

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Due to the nature of fragrance products, certain products may not be eligible for return once opened, used, sprayed, or tampered with.

Customers should inspect the package upon delivery and contact NEXFUME as soon as possible if the product is damaged, incorrect, defective, or missing.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, you may be required to provide:

Your order number.
Photographs of the received product.
Photographs of the outer packaging.
An unboxing video, where requested.
Any other information reasonably required to verify the issue.

Claims may be rejected if sufficient evidence is not provided or if the product has been used, altered, or damaged after delivery.

10. Perfume Usage & Safety

Perfumes are intended for external use only.

Customers should:

Avoid contact with eyes.
Avoid spraying on broken or irritated skin.
Keep the product away from children.
Keep the perfume away from heat, flames, and direct sunlight.
Stop use if irritation or an allergic reaction occurs.
Follow any safety or usage instructions provided with the product.

NEXFUME shall not be responsible for misuse, improper storage, or use contrary to the product instructions.

11. Website Usage

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to the website or its systems.
Introduce viruses, malware, or other harmful code.
Copy or reproduce website content without permission.
Use automated systems to extract website content without authorization.
Interfere with the website's operation or security.

NEXFUME reserves the right to restrict or terminate access to the website where misuse or violation of these Terms is identified.

12. Intellectual Property

All content available on the NEXFUME website, including but not limited to:

Brand name and logo
Product names
Product photographs
Videos
Graphics
Website design
Text and descriptions
Marketing materials

is owned by or licensed to NEXFUME and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use such content without prior written permission.

13. Promotions & Discount Codes

From time to time, NEXFUME may provide promotional offers, discount codes, or special pricing.

Promotions may be subject to additional conditions, including:

Minimum order values.
Specific products or collections.
Limited validity periods.
One-time use restrictions.
Customer eligibility requirements.

NEXFUME reserves the right to modify or withdraw a promotion where permitted by applicable law.

14. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, marketing platforms, and other technology providers.

Your use of such services may also be subject to the respective third party's terms and policies.

NEXFUME is not responsible for the independent policies, actions, or services of third-party providers.

15. Website Availability

We aim to keep the website available and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption.
Free from errors.
Completely secure.
Free from viruses or other harmful components.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational requirements.

16. Limitation of Liability

To the maximum extent permitted by applicable law, NEXFUME shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

17. Indemnification

You agree to indemnify and hold harmless NEXFUME, its owners, employees, representatives, and service providers from claims, losses, liabilities, or expenses arising from:

Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws.
Your misuse of our products.
Your infringement of third-party rights.

18. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect information.

Please review our Privacy Policy before using the website or placing an order.

19. Changes to These Terms

NEXFUME may update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over NEXFUME's place of business, subject to applicable law.